Key Themes:

• Citizen-Centric Platforms: Redefining public service access through unified digital government services.

• Service Personalization at Scale: Elevating customer and citizen experience through integrated, mobile-first journeys..

• Sustainable Digital Operations: Leveraging automation and data for greener, smarter delivery across services.

2025 ASEAN Enterprise Innovation Awards Finalist Showcase:

eGovPH Superapp

• David Almirol, Undersecretary, Department of Information and Communications Technology.

Empowering Customers Through Digital Transformation: The MobileAP Journey

• Melody Lim, AVP of Customer Experience, Aboitiz Power.

iFAE: Empowering Smarter, Greener, and More Efficient Property Management

• Neoli Mae Kho, VP Finance and IT, First Oceanic Property Management Inc.

SM Life: Elevating Employee Experience and Connectivity

• Geoffrey Tan, Senior Assistant Vice President, Systems Development Head, SM Prime Holdings, Inc.