Thailand's SMEs lag behind in using AI

Written By Aldo Fenalosa

Bangkok Post | 28 April 2025

With modern technologies such as robotic systems and artificial intelligence (AI) increasingly becoming an essential part of business, entrepreneurs are being encouraged to seriously consider a shift to newer, technology-driven operations to increase their competitiveness.

However, a number of small and medium-sized enterprises (SMEs) are lagging when it comes to employing modern technologies, according to the Federation of Thai Industries (FTI). This correlates with similar findings from a recent survey conducted by the University of the Thai Chamber of Commerce (UTCC).

Unless they make changes, SMEs will lack the effective tools to deal with business issues, particularly those involving operating costs, said the FTI.

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Aldo Fenalosa
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