"In 2022, our analytics maturity benchmark averaged 1.96 out of 5 across Pertamina. We built a roadmap, not to reach ‘5’ like Amazon, but to reach level 4, a practitioner level for analytics and AI. We also needed a story the organisation could rally around, so we said: data is energy. As natural resources deplete, our other asset is data, and we are using it to create value through operational excellence, improved safety, cost savings, and revenue generation."

Sigit Pratopo

SVP Integrated Data, Pertamina

"Our AI initiatives always boil down to three goals: increase revenue, improve productivity and efficiency, and manage risk better. We are building near real‑time fraud detection, improving our ability to predict loan repayment, and combining machine learning with generative AI so our risk and cyber teams can identify threat intelligence and fraud attempts at scale. Operationally, we use AI to improve coding and automation; on the revenue side, we embed personalisation. Governance is non‑negotiable: it must be transparent and explainable, ethical and responsible and we have to embrace change and stay agile."

Kurnia Sofia Rosyada

Group Head Data Analytics, Bank Mandiri