Key Themes:
AI-First Transformation Strategy: Integrating AI across sales, service, and internal operations for measurable business impact.
Hyper-Automation at Scale: Building intelligent automation hubs to improve efficiency and elevate CX simultaneously.
Augmented Financial Services: Blending human and AI capabilities in high-touch domains like sales and customer care.
2025 ASEAN Enterprise Innovation Awards Finalist Showcase:
M.O.V.E. Strategic Program – A Digital Transformation Journey to Drive Impact
Rangam Bir, Chief Executive Officer, AmMetLife Insurance Berhad.
Innovative Customer Experiences at GCash: Providing Care at Scale, powered by the Automation Center of Excellence (ACoE)
Michelle Santos, AVP of Automation Center of Excellence, GCash.
FWD Vietnam New Sales Flow
Thanh Tri Nguyen, Head Of Information Technology, FWD Vietnam Life Insurance Company Ltd.
TymeX AI Platform: Enabling Scalable, Secure, and Responsible AI for Digital Banking
Hao Hua, Senior Research Engineer - Artificial Intelligence, TymeX.