Malaysian enterprises know
their customers better than ever.
So why is the CX gap
still so wide?
Your 20 minutes will shape how ASEAN
understands enterprise innovation in 2026.
Are you shaping
enterprise decisions
in Malaysia?
We're seeking senior professionals at the intersection of technology, customer experience, and business strategy.
Not sure if you qualify? Submit your interest and we'll confirm within 24 hours. We're inclusive by default — when in doubt, apply.
If you make or influence enterprise technology decisions in Malaysia, we'd like to hear from you.
We make it
worth your while.
Grab Voucher
Every qualified respondent receives an RM50 Grab voucher — issued automatically after your session. No draw, no conditions. It's yours.
Roundtable Seat
Be considered for a complimentary seat at the Accelerating Customer Growth closed-door networking session — a curated room of Malaysia's enterprise decision-makers.
Exhibition Passes
Enter the draw for complimentary passes to AIBP Conference & Exhibition Malaysia 2026 — the region's flagship enterprise innovation event.
What Malaysian
enterprise leaders
are telling us
The numbers reveal a consistent pattern: enterprises invest heavily in tools that look inward — efficiency, automation, analytics — while customer outcomes keep slipping down the priority list. This is the gap.
Click any row to learn more.
Four steps.
Twenty minutes.
Real impact.
The survey is conducted as a short structured conversation — not a form you fill in alone. We do this to ensure data quality and to give you a chance to share context that numbers alone can't capture. The whole process takes less than half an hour of your time.
Share your name, role, and organisation. Takes less than two minutes.
We check that your profile aligns with our respondent criteria. You'll hear back within 24 hours.
Pick a time that suits you. A structured conversation with one of our analysts — Zoom or in-person.
Your RM50 Grab voucher is issued immediately after your session. All draws applied automatically.
Limited to the first 50 qualified respondents.
Moments from
past events
Insight from Malaysia’s Industry Leaders
Malaysian AIBP Activities have been supported by:
Shaping the future of
enterprise innovation
in ASEAN
Since 2013, AIBP has connected enterprise leaders, technology vendors, and government bodies driving digitalisation across Southeast Asia. Our annual innovation survey is the region's most cited dataset on digital transformation priorities, challenges, and investments.
Your 20 minutes will contribute directly to how ASEAN understands enterprise innovation in 2026. Selected insights will be featured in the AIBP Annual Innovation Report and referenced at industry events across the region.
See what 900+ enterprise leaders across 5 ASEAN markets told us last year. Your responses this year shape the next edition.
Access the Report →